Out bound call centre

Our specialized outbound services provide the best creative, dynamic and cost effective outbound call center solutions. Ascon’s extensive knowledge in this domain will help you fulfill all your outbound call center needs up to your expectations and will be an aid for you to achieve the maximum results.
 
Our Outbound Call Center Services include:
Appointment Setting
Telemarketing
Collection
Follow-up Services
B2B & B2C Lead Generation
Welcome Calling
Customer Renewals & Retention
Value Added Services
Migration
 
Appointment Setting
Appointment setting is crucial for any business expansion either new or traditional. It’s much more than just calling a list of phone numbers daily as it brings the business prospects very close to you. You can outsource your appointment setting services to us as you concentrate on other business strategies. With our experienced customer service representatives we will make sure we execute the whole appointment setting task including fixing, canceling, re-scheduling appointments and meetings, just like a Virtual Receptionist.
 
Telemarketing
Telemarketing or Telesales has emerged as the most popular, dynamic, effective communications and marketing techniques of businesses these days. Through our Telemarketing wing we offer interaction with the prospective customers for generating interest in products and services and also up-sell / promote and cross sell products to an existing customer base. In this segment we can achieve both, into Business to Business and Business to Consumer Telemarketing services and have a team of experienced Tele Callers through whom we deliver outstanding Telemarketing services.
 
Collections
Collecting pending payments and debts is paramount for the health of any business. Through our collection we follow progressively through the collection process and at the same time making sure the relationship with your customer is not destroyed. Our collections include:
Commercial collection
Consumer collection
Debt recovery
Medical collection

Our professional team of collection executives will maximise the on-time collections.
 
Follow-up Services
Follow-up is essential for businesses in order to convert a potential visitor into a customer. Progressive and thorough follow-ups will increase sales and give positive exposure to your products. Our highly focused and result oriented follow-up campaigns by our experienced and professional customer support representatives have the power to significantly boost your business. We do follow up services using two channels: Email follow-up, Phone follow-up
 
B2B & B2C Lead Generation
Lead generation is one of the best tools to gain prospective customers in today’s competitive business world. The main idea is to get in touch with the prospective customers and to create an interest in their minds relating to the company's product by highlighting its advantages and benefits. We believe in quality leads and deliver it with our specially trained professional call center representatives who procure leads of prospective customers through various ways that makes the customer to share his / her details spontaneously. Our team is provided with adequate product knowledge which helps them in generating leads and providing effective services to our clients.
 
Welcome Calling
New customer acquisitions are given complete product details/ plans for which they have opted and a mail id or number to call in case they need assistance in the future.
 
Customer Renewals & Retention
We give you Telecalling facility on the existing customer database for Quarterly / Half / Yearly renewals as and when the policy is coming to expiry date. We also undertake Tele calling on existing customer database for continuation of the policy.
 
Value Added Services
Our value added services include calls to existing customers and providing them the latest offerings and enrolling them into new Schemes.
 
Migration
We also provide the service of calling on customers to migrate either their Phone service provider or Insurance to another company with better offerings. At Ascon we conduct Telephonic Audit for any products or services offered.