Management Team

Competent people are our greatest asset; our experienced and skillful leadership and exceptionally trained staff enable us to provide you with the best services available in the market. At the Ascon Group we have cultivated vast experiences in hiring, managing, retaining and promoting employees within the organization. The team comprises of professionals bearing years of experience across different industries. They are geared to design, develop and execute complex solutions to give you a competitive edge.
 
Ajay Abhayakumar - Founder and Director
A graduate from The University of Delhi and a Chartered Accountant from The Institute of Chartered Accountants India, Ajay has been involved in the BPO space for over 15 years. He is the founder of the Ascon Group of companies. His in-depth and profound understanding of customer requirements and the desired customer journey coupled with his vast experience in working with various industries provide a solid foundation for the organisation.
 
Anupama Banerji - Director
Anupama completed her undergraduate degree at The Richmond University and her Masters fromThe Buckingham University in the UK. Over the last 10 years, she has founded and given wings to a number of successful businesses across Europe and India, establishing herself as an instinctive and innovative entrepreneur. Anupama believes that to innovate efficiently, we need to look beyond our borders and challenge the norm. Her endeavour is to deliver the best in financial services to consumers across urban and rural India.
 
S Balasubramaniam - Director and COO
Experienced in Setting up and Managing Operations, Balasubramaniam is a graduate from The Bangalore University and has over 22 years of experience in direct sales, marketing, and operations. His knowledge, hands-on experience, and success in pioneering products across consumer durables, automation, and financial distribution, form the back bone of the operations at the Ascon BPO.
 
Durga Prasad J Marla - Vice - President - Distribution
Durga Prasad’s accomplishments lie in Customer acquisition and Retention. He has been associated with the Ascon Group for over 12 years. A graduate from Bangalore University, he has an in-depth perspective and thorough understanding of the distribution of all the various processes involved in a BPO. It is this profound understanding of consumer behavior that strengthens Ascon’s sales and distribution network.
 
Jabeen Sameer - Vice-President - Sales
An expert in Value added services and Customer migration, Jabeen is a graduate from The Bangalore University and has had over 10 years of experience in handling sales, operations, and customer support for the various Call Centre Processes across the Industry. Her complete understanding of the sales processes and her ability to determine what is appropriate for the customer ensures that customer satisfaction remains the driving force of the Ascon BPO.
 
Vijayanand Nirwani - Vice-President - Sales
A professional in Customer acquisition & Customer Support, Vijayanand is an MBA from The Manipal University and has had over 9 years of experience in handling Sales and Customer Support for the various processes in the BPO industry.
 
Alison Day - Member of the Advisory Board
Alison completed her undergraduate degree at the Loughborough University and her Masters degree from the University of London, UK. She is a well-established academic practitioner delivering winning strategies through service-excellence. Alison has worked across a number of European markets and is motivated by the belief that if a business is driven at the expense of what is right for the consumer it is destined to fail! Alison ensures that customer satisfaction is at the heart of what the organisation does and stands for.
 
Aditya Sapru - Member of the Advisory Board
Aditya holds an MBA degree from The Santa Clara University, with a specialisation in Finance and Operations Research, as well as an MS from The Cornell University. He is currently the Managing Director of Neumck Advisory. Prior to this post, he was the Group President (Strategy) for the Hinduja Group, a multi-billion dollar business conglomerate with a footprint in Europe, Middle East, and Asia. Aditya was also the Partner and Managing Director for South Asia and Middle East at Frost & Sullivan.
 
Elan Kulandaivelu - Member of the Advisory Board
Elan has spent over 13 years with Infosys in multiple roles including the Head of the Development Centre. He has managed relationships with Bank of America, Goldman Sachs, Capital One, American Stock Exchange, Chrysler, BankOne, Reebok, etc. Elan has also spent over five years with iGate and managed the North American business, global banking financial services business, and technology training for the company. He has managed relationships with prestigious clients like the Royal Bank of Canada, Charles Schwab, RCM Dresdner, Mellon Capital, Bank of Montreal, etc.